The Review
An independent, Charter-required review assessing whether the BCCC's role, powers and operating model remain fit for purpose.
The Review
An independent, Charter-required review assessing whether the BCCC's role, powers and operating model remain fit for purpose.
Led by an independent reviewer, the review takes an evidence-based, consultative approach - from consultation through to a final report.
Stay across key milestones, from the Consultation Paper's release to submission deadlines, as the independent review of the BCCC progresses.
About The Review
The Banking Code Compliance Committee (BCCC) is undergoing a periodic independent review, as required by its Charter. Peter Kell has been appointed to conduct the review.
The review is an opportunity to consider how the BCCC can continue to deliver strong, independent oversight of the Banking Code. It will explore what is working well, where the BCCC can be more effective, and how its impact can be strengthened for the future.
Stakeholders are invited to contribute through the public consultation process, running from October to December 2026.
The role of the BCCC
Its goal is to drive best practice implementation of the Code, lifting standards of service across the Australian banking industry and helping banks create a better experience for customers.
To improve banks' compliance and service standards, the BCCC examines banks' practices and identifies current and emerging problems across the industry. It recommends specific improvements banks should make to their practices and can sanction banks for serious compliance failures
News & Updates